Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days (where available)
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International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to weather, customs processing, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to become active.
International Shipping
We ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Shipping Delays
While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including severe weather, carrier issues, customs clearance, or high shipping volumes.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team.
Email: support@yourstore.com
We appreciate your business and thank you for shopping with us!